Grinvite is committed to customer satisfaction. Grinvite guarantees that you will be satisfied with the quality of our products. If you are not satisfied with any product, please contact us within 30 days of receiving your order. If you have not received your order by the time it was promised, please contact us within thirty days from the date it was promised to arrive. At Grinvite's sole discretion, we will reprint or refund the cost of any product that fails to meet our customers quality expectations. However, we cannot take responsibility for typing, image, or design errors introduced by customers in the document creation process. In an effort to keep costs down and pass those savings along to our customers, Grinvite does not review card documents for content or spelling.

Indeed, Grinvite takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control and are not covered by the guarantee. Please note that we cannot be responsible for:

Spelling, punctuation or grammatical errors made by the customer.
Inferior quality or low-resolution of uploaded images.
Design errors introduced by the customer in the document creation process.
Errors in user-selected options such as choice of finish, quantity or product type.
Damage to the products arising after delivery to the customer.

Please preview your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, Grinvite does not proof documents created by its customers prior to processing.

In an effort to keep costs down and to pass those savings along to customers in the form of great prices, Grinvite is a fully automated, self-service web site. As we state on our web site and throughout the checkout process, orders may not be changed or cancelled once submitted. We apologize for any inconvenience. We hope you understand our need to keep our costs at a minimum and our turnaround times fast, in order to continue to provide you with the best value in the printing industry.